Having an issue with Echolume, or have a question or feature request? We're happy to help.
Reach us at wibes.llc@gmail.com and we'll get back to you as soon as we can.
When reporting a bug, it helps to include your device model, OS version, the depth you were on, and a short description of what happened.
I bought Remove Ads and the ads came back. Open Settings and tap Restore purchase. Purchases are tied to your Apple or Google account, so this also brings the purchase across to a new device. Resetting your progress never revokes it.
I lost my progress. Progress is stored only on your device and is never uploaded, so it cannot be recovered after deleting the app or switching devices. This is the trade for a game that needs no account and collects nothing.
A depth seems impossible. Every depth is completable with no light banked at all. If you are stuck, the light you gather is carried forward and makes the gate depths more forgiving, so replaying an earlier depth to gather more is always an option.
There is no sound. All audio is synthesized on the device and unlocks on your first tap. Check your silent switch and volume, and confirm sound is enabled in Settings.
My Game Center achievements did not unlock. Achievements are earned in the Abyss and are stored locally first, then submitted once you are signed in to Game Center. Sign in and re-enter the Abyss and anything earned offline will be submitted.